Delivery Information

Order confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be dispatched. In the event that your items are unavailable for immediate dispatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to dispatch your order.
 
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items with a delivery time frame. Then, we send you a dispatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.

Delivery within the UK will take an estimated 3-5 working days from dispatch.

Please Note: 2-Man Delivery (Large Items): Some products require a 2-man delivery service due to their size or nature. The estimated lead time for this service is approximately 2 weeks.

Where does Skandu deliver?
We deliver anywhere in the United Kingdom.

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.